At phparadise, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a phparadise player under Philippine data privacy law.
These six commitments summarize the principles that guide how phparadise handles your personal information. The full legal details are in the policy sections below.
Every piece of data transmitted between your device and phparadise is protected by 256-bit SSL encryption — the same standard used by BPI and BDO for online banking. Your personal and financial information is never transmitted in plain text.
phparadise does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your information is used solely to operate and improve the phparadise platform and to comply with our legal obligations.
phparadise processes your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and the regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are fully recognized and respected.
phparadise gives you meaningful control over your personal information. You can access, correct, update, or request deletion of your data at any time by contacting our Data Protection Officer. We respond to all verified data subject requests within 15 business days.
Your personal data is stored on secured servers with restricted access controls, regular security audits, and intrusion detection systems. Only authorized phparadise personnel with a legitimate business need may access your personal information.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, phparadise will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
This Privacy Policy ("Policy") is issued by phparadise ("we," "us," "our," or "the Platform") and applies to all personal data collected, processed, stored, and used in connection with your access to and use of the phparadise website at phparadise.pro and all associated services, games, features, and communications (collectively, the "Platform").
phparadise is committed to protecting the privacy and personal data of all registered players, visitors, and prospective users of the Platform. This Policy is designed to comply with the Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA), and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines.
This Policy should be read together with the phparadise Terms & Conditions, which are available at phparadise.pro/terms-conditions. By accessing the Platform or creating a phparadise account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all users of the phparadise Platform, including registered players, visitors who browse without registering, and individuals who contact us through our support channels. It does not apply to third-party websites or services that may be linked from the Platform.
phparadise collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are described in the table below.
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address in the Philippines | Account communications, support, transaction notifications |
| Financial Data | GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account name, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, service optimization |
| Usage Data | Games played, wager amounts, session duration, login timestamps, feature interactions | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
| Verification Documents | Copies of government-issued IDs, proof of address documents, selfie photos for liveness checks | KYC compliance, identity verification, regulatory requirements |
phparadise does not collect or store full payment card numbers, CVV codes, or full bank account numbers. Financial transactions are processed through certified payment gateways, and only transaction reference data is retained by phparadise.
phparadise collects your personal data through the following means:
We collect personal data directly from you when you register a phparadise account, complete KYC verification, make a deposit or withdrawal, contact our customer support team, respond to surveys or promotions, or otherwise interact with the Platform.
When you access the phparadise Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser settings, pages visited, and in-game activity. Please refer to Section 7 for more details on our use of cookies.
In certain circumstances, phparadise may receive personal data about you from third-party sources, including:
phparadise uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, phparadise processes your personal data on the following legal bases:
Where phparadise relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our Data Protection Officer at the details provided in Section 14. Withdrawal of consent will not affect any processing already carried out on the basis of that consent.
phparadise does not sell, rent, or otherwise disclose your personal data to third parties for their own commercial or marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
We engage trusted third-party service providers to assist in operating the phparadise Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platform providers, and analytics service providers. All service providers are bound by data processing agreements that require them to process your data only on our instructions and in accordance with applicable data privacy law.
The games available on phparadise are provided by certified third-party game studios. Certain technical data (such as session tokens and game result data) may be shared with game providers to facilitate gameplay. Game providers do not receive your identity or financial data.
phparadise may be required to disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory directive. This includes disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC).
In the event of a merger, acquisition, restructuring, or sale of all or part of phparadise's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
phparadise never shares your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Any sharing of data is strictly limited to what is necessary to operate the Platform and comply with our legal obligations.
phparadise uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The following types of cookies are used on the phparadise Platform:
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the phparadise Platform. For detailed information on the specific cookies we use, please refer to our Cookie Notice, which is accessible from the Platform's footer.
phparadise retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, phparadise will securely delete or anonymize your personal data in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phparadise. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days.
Request a copy of the personal data phparadise holds about you and information about how it is being processed.
Request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw your consent to processing at any time where consent is the legal basis, without affecting the lawfulness of prior processing.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
Claim compensation for any damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal data, as provided under the DPA.
phparadise may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized persons. We may request a copy of a valid government-issued ID for this purpose.
phparadise implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While phparadise takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a real risk to your rights and freedoms, phparadise will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
The phparadise Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling regulations. phparadise does not knowingly collect, process, or store personal data from individuals under the age of 21.
If phparadise becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and return any deposited funds to the payment source used. If you believe that a minor has registered on the phparadise Platform, please contact us immediately using the details in Section 14.
If you are a parent or guardian and believe your child (under 21) has accessed or registered on phparadise, please contact our Data Protection Officer immediately. We take underage gambling extremely seriously and will act swiftly to address any such situation.
phparadise primarily processes and stores your personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud hosting providers or game providers whose servers are located abroad.
Where such cross-border transfers occur, phparadise ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to process your data in accordance with standards equivalent to those required by the Philippine Data Privacy Act of 2012. phparadise will not transfer your personal data to a country that does not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.
phparadise reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their phparadise account and update the "Last Updated" date at the top of this page.
Your continued use of the phparadise Platform following the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request closure of your account.
We recommend that you review this Privacy Policy periodically to stay informed of how phparadise is protecting your personal data. Previous versions of this Policy are available upon request from our Data Protection Officer.
phparadise has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Policy or the processing of your personal data, please contact our DPO using the details below.
For all data privacy inquiries and data subject requests, you may reach us at:
Please note: This email address is provided for informational purposes only and is displayed as plain text. For the fastest response to general support inquiries, please use the live chat feature available on the phparadise Platform. Data subject requests submitted via email will be acknowledged within two (2) business days and resolved within fifteen (15) business days.
For general customer support inquiries unrelated to data privacy, please contact:
If you believe that phparadise has violated your data privacy rights and we have not adequately addressed your concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.
Now that you know how phparadise protects your personal data, enjoy over 1,000 games with complete peace of mind. GCash and PayMaya deposits, 24/7 Filipino support, and your privacy always protected.
21+ only · DPA 2012 compliant · NPC-aligned · GCash & PayMaya supported